dreamxxdream

About & Shipping Info

Hi, I'm Nadine, welcome to my little store! Thank you so much for your support, it means the world to me!!

If you have any questions or any problems with your order, please don't hesitate to contact me at dreamxxdream90(at)gmail.com, through Twitter or through the contact form of this store.

 

PROCESSING TIMES

I will do my best to ship your order out as soon as possible but since I have a full-time job and limited time, please allow 1-4 weeks for me to pack your order and get it to the post office. Thank you for your understanding!

Preorder items will take longer to arrive because the items need to be produced after shop closing.

 

SHIPPING

If I find out there are unexpected shipping limitations to your country, I will contact you and give you the option to cancel or hold your order until shipping becomes available again.

Estimated shipping times are

Germany: 1-3 business days
EU: 1-2 weeks
Everywhere else: 3-8 weeks


If you need a tracking number, please make sure to choose the tracked shipping option at check-out (not available for Germany). I can't take responsibility for lost or damaged orders shipped without tracking.

Please note that there's a chance of your order ending up at customs depending on where you live which might cause an additional delay. You are responsible for any possible custom fees!

 

RETURN POLICY

I accept returns under the following conditions

I do not accept exchanges or cancellations but please contact me for any problems with your order and I will do my best to help you.
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